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LAST REVISED: DECEMBER 12, 2024
CRATE is devoted to maintaining the protection of your privacy — we appreciate the sensitive nature of the information that you share with us. CRATE Mind Inc. ("CRATE", "we", "us" and "our") holds your privacy to best-in-class standards and is committed to protecting your privacy and information with the highest level of confidentiality. We have prepared this Privacy Policy to describe to you our practices regarding the Personal Information (as defined below) we collect from users of our content, products or services listed on www.crate.com (the "Site"), through our applications (the "Apps"), at live events, or via other delivery methods to you (the Website and such content, products, services and the Apps are collectively referred to herein as the "Product" or "Products", which may be updated from time-to-time at the sole discretion of CRATE).
We only process your data to the extent that it is necessary to provide the services you are requesting, where you have given explicit consent, or we are otherwise authorized to do under data protection laws.
This Privacy Policy will apply whether you are a "Visitor" (which means that you simply browse the Products) or a "Registered User" (which means you have registered to use the Products). Visitors and Registered Users are individually referred to as a "User" and collectively as "Users".
By submitting Personal Information through our Site or Products, you agree to the terms of this Privacy Policy and you expressly consent to the collection, use, and disclosure of your Personal Information in accordance with this Privacy Policy.
A Note to Users Outside of the United States. If you are an EU user or other country non-U.S. user of the Products, by visiting the Site or using the Products and providing us with information, you acknowledge and agree that your Personal Information may be processed for the purposes identified in the Privacy Policy. In addition, your Personal Information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of Personal Information may be less stringent than the laws in your country. By providing your information, you consent to such transfer and processing in accordance with this Policy.
"Personal Information" including, for example, your name, e-mail address, password, and in certain instances, telephone number, data about your usage of the Products and data collected by tracking technologies as further described below that may identify you as an individual or allow online contact with you as an individual.
Our primary goal in collecting information is to provide and improve our Products, to administer your use of the Products (including your Account, if you are an Account holder), and to enable you to enjoy and easily navigate our Products.
Some of the ways that we may collect Personal Information include: You may provide personal information directly to CRATE through interacting with the Products, submitting information on crate.com that allows us to deliver our Products' output. You may also provide personal information when attending CRATE branded events, participating in surveys, during events such as sweepstakes, contests, and requesting information. As you navigate the Products, certain passive information may also be collected about your interactions, including through cookies and similar technologies as described below.
(a) Information You Provide to Us. We may collect Personal Information that can be used to identify you, such as your first and last name, e-mail and mailing addresses, telephone number, and password when you create an account ("Account") or sign up for any of our services.
Payment information: CRATE does not collect or process credit or debit card ("Payment Card") data. When signing up for the paid version of CRATE, Apple collects Payment Card data with respect to in-app purchases made through the Apps. We do not store any billing or payment information, nor can we access it.
(b) Information Collected via Technology. As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet Service Provider (ISP), operating systems, date/time stamp and clickstream data. We use this information to analyze trends, administer the Site, track Users' movements around the Site, and gather demographic information about our User base.
We use Cookies, Pixel Tags, and Google Analytics. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. You can opt out at tools.google.com/dlpage/gaoptout.
(c) Information Collected from Third Parties. We may receive Personal and/or Anonymous Information about you from third party individuals or companies that promote or link to our Site.
In general, Personal Information you submit to us is used either to facilitate your use of the Products, respond to requests that you make, or to aid us in serving you better. We use your Personal Information to: facilitate the creation of and secure your Account; identify you as a User; provide improved administration of our Site and Products; provide the Products and services you request; respond to questions and comments; send you administrative notifications; send newsletters, surveys, offers, and other promotional materials as permitted by applicable law.
We may create Anonymous Information records from Personal Information by excluding information that makes the information personally identifiable to you. We reserve the right to use Anonymous Information and aggregated and other de-identified information for any purpose and disclose Anonymous Information to third parties in our sole discretion.
(a) Third Party Service Providers. We may share your Personal Information with third party service providers to provide you with the Products that we offer you, conduct quality assurance testing, facilitate creation of accounts, provide technical support, and/or provide other services to CRATE.
(b) Affiliates. We may share some or all of your Personal Information with our parent company, subsidiaries, joint ventures, or other companies under common control.
(c) Corporate Restructuring. We may share some or all of your Personal Information in connection with or during negotiation of any merger, financing, acquisition or dissolution transaction.
(d) Other Disclosures. CRATE may disclose Personal Information if it believes in good faith that such disclosure is necessary in connection with any legal investigation, to comply with relevant laws, to protect or defend the rights or property of CRATE Mind Inc. or users, and/or to investigate or assist in preventing any violation of the law, this Privacy Policy, or our Terms of Use.
Our Site may contain links to third party websites. When you click on a link to any other website or location, you will leave our Site and go to another site, and another entity may collect Personal Information or Anonymous Information from you. We have no control over these outside websites or their content. We encourage you to read the privacy policies of every website you visit.
All Personal Information collected via or by us may be stored anywhere in the world, including but not limited to, the United States, the European Union, in the cloud, on our servers, on the servers of our affiliates or the servers of our service providers. By providing information to us, you consent to the storage of your Personal Information in these locations.
You have the right to opt out of certain uses and disclosures of your Personal Information. Where you have consented to our Processing of your Personal Information, you may withdraw that consent at any time by contacting hello@crate.com.
Email Communications. You may opt-out by following the unsubscribe instructions provided in emails you receive or by contacting us directly.
Mobile Devices. You may opt-out from push notifications by changing the settings on your mobile device.
Cookies. You can instruct your browser to stop accepting Cookies or to prompt you before accepting a Cookie. You may also opt out at networkadvertising.org or aboutads.info/choices.
Changing or Deleting Your Personal Information. All users may delete their user account by contacting us. We will use commercially reasonable efforts to honor your request.
This Privacy Policy is subject to occasional revision. If we make any material changes, we will notify you by sending an e-mail and/or by prominently posting notice on our Site. Changes will be effective upon the earlier of thirty (30) calendar days following our dispatch of notice. Continued use of our Site or Products following notice of changes will indicate your acknowledgment and agreement to be bound by the updated terms.
We do not intentionally gather Personal Information from visitors who are under the age of 13. If a child under 13 submits Personal Information to CRATE, we will attempt to delete the information as soon as possible. If you believe that we might have any Personal Information from a child under 13, please contact us at hello@crate.com.
We welcome your questions, comments, and concerns about this Privacy Policy and our privacy practices. Please contact us at: hello@crate.com.